iPhone Tutorial…or How Not to Freak When Your eMail Stops Working

October 27, 2011

Tech wizardry is yet another skill set the 21st Century demands. Don’t know basic html? You are in such trouble. Haven’t a clue how to configure an iPhone? You hack.

Life. It’s complicated.

Apart from feeling like the IT department, nay, the CIO of my family, I have been called to stretch my mind way farther into the Cloud than most people

As retrieved from CloudTimes.org

would admit. Upon the recommendation of a dear friend who’s just as iPhone-happy as I, I cheerily downloaded the latest iO5 software, which is iSpeak for a sleeker operating system that allows the iPhone to do cool things like check your email and let you surf the ‘Net (does anyone even call the Internet that anymore?), which is what prior operating systems let you do too, only this one is supposed to offer a more svelt experience. I, on the other hand, nearly died.

You see, my nifty little update completely erased all my phone contacts. And disengaged my iPhone from the mobile network. So, like many who experience an unexpected power outage, I panicked in the dark. That is, in the light. The light-ness of my dismembered inbox.

I sniffed. I snorted. I stomped. Dagnabbit! Someone else must have experienced the same thing. So I went to my (Microsoft!) desktop and checked out a few forums. Soft ways, hard ways, go to the Apple store ways. None of it helped. Until I remembered my mobile phone provider gave me a manual configuration sheet to follow when I first set the thing up. So here’s what you need to do if you too are lured into the sexy surrender of a software update on your iPhone that then paralyzes the use of your mobile network.

Step 1: before you do absolutely anything tricky like connect your iPhone to your iTunes account and expect it to innocently choose only those things that will make your life more convenient and not do a general swipe/swish/swoosh when you press ‘update’, forgettaboutit. iPhone does what iPhone wants. So keep that manual configuration data handy that your mobile provider used to set up your phone in the first place.

Step 2: Go to >Settings.  Tap >General, then >Network. Tap on >Mobile Data network.

Step 3: If your data has not be erased, genuflect to the tech gods who did well by you. If it has been, go to the next step.

Step 4: Put in the configuration data as it is listed on the sheet your mobile provider gave you. Don’t have it? Call them.

Step 5: Leave a comment here telling me about your experience. Did it work? Are you cheering gimme a P-O-W-E-R-O-F-S-L-O-W! What does that spell?

Ah. Forgettaboutit! But do leave a comment because we tech minds have to stick together. It is far too easy to get lost in the Cloud.

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One Response to “iPhone Tutorial…or How Not to Freak When Your eMail Stops Working”

  1. Suzanne Says:

    My technophobic self salutes you! Husband says I have no patience, hence my lack of friendship with anything that has an ‘on-off’ button. (Of course, for 3 months I didn’t know my smart phone even had an ‘off’ button. I literally had to go to the Verizon store and ask where it was to find it.) Kudos to you!


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