A recent Workplace Survey conducted in eleven countries by the global executive staffing firm, Robert Half International, found that your boss can be a source of great stress. Duh? Not surprising, but the reason can often be attributed to a lack of management skills, not just to the fact that he or she may be a jerk.
Other stressors in the modern workplace include:
- increased workload
- too few people to handle the job
- unpleasant work environment (colleagues and office gossip)
- inappropriate pressure from the boss
It sounds to me as if the modern workplace could use a huge dose of slow.
First, it is no wonder that more and more people are stressed out, given the bare bones staff with which many industries are forced to operate. Then, consider placing someone ill-equipped in a position of power. Add too few resources such as time, money and personnel, and you’ve got yourself a recipe for disaster.
Management skills are something everyone can learn. Just take a look at this beautiful performance leadership matrix, developed by Dan McCarthy
, Director of Executive Development Programs (EDP) at the Whittemore School of Business and Economics at the University of New Hampshire.
Courtesy of GreatLeadershipbyDan.com
According to Dan’s nifty model, if you’re forcing people to take action, but it has no impact on performance, that’s just plain nagging (note to self: remember the next time you insist that your kids brush their teeth RIGHT NOW, that maybe it could wait a minute). If you’re asking for action and it does impact performance, that’s managing (if, say, it’s been a while since they brushed). No action, no impact ~ you’re on vacation. No action, BIG IMPACT ~ you’re an osterich leader.
Some may have more inherent leadership talent than others, but giving people the tools to do their job will place everyone in a better position. I’m a big fan of guided training; that is, offer up pre-assessment, the training itself, then follow up with a post-training assessment. Life’s in the details. That goes for work too. For all you HR folks listening out there: follow up is everything to ensure your return on investment (ROI) hit the mark. Would you throw money at something just to say you did it? Of course not! The same goes for training. It’s worth seeing what stuck and what didn’t.
Imagine being led by someone who knows less than you? Perhaps you are a technical wizard, while your supervisor made a move across industries to land the job above you.
Now imagine how you might become an invaluable resource to that person because you know your stuff. Your boss will come to you in a pinch. Being a go-to person places you in your own position of power. You are indispensible. Chances are he or she won’t toss you under the bus (or the boss?), as long as you’re performing.
And that’s the clincher. Performance depends a great deal on your office environment. If you can’t stand the people you work with, you are more likely to experience low levels of motivation. That’s when it’s time for an assessment of your own. What are you willing to live with? What not?